Introduction
Greenleaf Wellness Center ("Greenleaf," "we," "our," or "us"), located at 32 Market Street, Bangor, Pennsylvania, is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit our website, contact us, or use our services.
By using our website or providing us with your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your information.
Information We Collect
We may collect the following categories of information:
- Contact information such as your name, email address, phone number, and mailing address
- Appointment and service information including your requested services, preferences, and scheduling history
- Communications including messages you send us via email, phone, text, or contact forms
- Website usage data including pages visited, time spent on pages, browser type, and device information collected automatically through cookies and similar technologies
- Waitlist information submitted through our membership request form, including your name and contact details
We collect this information when you submit a form on our website, contact us directly, request an appointment, or interact with us in person.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and communicate with you about your membership or appointment
- Schedule and manage appointments and services
- Send you appointment reminders, confirmations, and follow-up communications
- Send promotional and marketing messages where you have given consent to receive them
- Manage our founding member waitlist and notify you when access is available
- Improve our website and services
- Comply with applicable laws and regulations
Text Message Communications
Greenleaf Wellness Center may send you text (SMS) messages for appointment reminders, confirmations, follow-up care communications, and promotional updates. Text messages will only be sent if you have provided your phone number and consented to receive them.
How to Opt In: You may opt in to receive text messages by providing your mobile phone number through our website forms, in person at our center, or by texting START to our business number.
How to Opt Out: You may opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a single confirmation message and no further messages will be sent.
Help: Reply HELP to any text message for assistance, or contact us directly at (610) 452-9021 or hello@greenleafwellnesscenter.com.
Message Frequency: Message frequency varies based on your appointment activity and communication preferences.
Message and Data Rates: Message and data rates may apply. Charges are billed by your mobile carrier.
Carriers: Carrier participation may vary. Greenleaf Wellness Center is not liable for delayed or undelivered messages.
Your consent to receive text messages is not a condition of purchasing any services. You may still receive service-related communications by other means even if you opt out of text messages.
Sharing of Information
We do not sell your personal information. We may share your information with trusted third-party service providers who assist us in operating our business, subject to confidentiality agreements. These providers include:
- Business management and scheduling platforms used for appointment booking, client records, and communications
- Form and data collection platforms used to process waitlist and contact form submissions
- Email and communication service providers used to deliver messages you have requested
- Website hosting and analytics providers
We may also disclose your information if required by law, to protect the rights and safety of our clients or staff, or in connection with a business transfer or acquisition.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your experience and understand how visitors use our site. Cookies are small data files stored on your device. You may adjust your browser settings to refuse cookies, though some features of the website may not function properly as a result.
We do not currently use third-party advertising or behavioral tracking cookies.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal information that we hold. You may also request that we stop sending you marketing communications at any time. To exercise any of these rights, contact us at:
- Email: hello@greenleafwellnesscenter.com
- Phone: (610) 452-9021
- Mail: 32 Market Street, Bangor, Pennsylvania
Pennsylvania residents may have additional rights under applicable state privacy laws. We will respond to verifiable requests within a reasonable timeframe.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Greenleaf Wellness Center
- 32 Market Street, Bangor, Pennsylvania
- (610) 452-9021
- hello@greenleafwellnesscenter.com